Job Description

Position Title: Sr. Project Manager – Operations
Location: Wagle Estate, Thane

Reporting To: Founder & Principal Designer

Position Overview

Trance Interiors is seeking a highly capable and result-oriented Sr. Project Manager – Operations to take ownership of overall business operations, performance monitoring, and execution excellence.

This role will act as a central leadership anchor, ensuring smooth coordination across all departments, driving accountability. The individual will work closely with the Founder & Principal Designer and will be responsible for independently managing day-to-day operations in their absence.

Key Responsibilities

Department Performance Management

- Monitor performance of all departments including Design, Projects, CRM, Purchase, and Accounts
- Conduct regular performance reviews and track key performance indicators
- Ensure alignment of departmental activities with overall business goals

Project Oversight and Execution Control

- Review high-level progress of ongoing projects across sites
- Ensure adherence to timelines, budgets, and quality standards
- Address critical project issues and ensure timely resolution

Vendor and Contractor Management

- Monitor performance of vendors, contractors, and site teams
- Ensure quality standards, cost efficiency, and timely delivery
- Review and finalize vendor contracts and agreements

Financial Planning and Budget Control

- Work closely with the Accounts team for budgeting and cost monitoring
- Track project-wise profitability and overall financial performance
- Ensure financial discipline and cost optimisation across operations

ERP, Systems, and Reporting

- Ensure effective use of ERP systems across all departments
- Review MIS reports, dashboards, and operational data




- Drive process improvements and system efficiency

Team Leadership and Culture Development

- Lead and guide team members across departments
- Foster a culture of accountability, ownership, and performance
- Ensure effective communication and coordination between teams

Governance, Policies, and Compliance

- Ensure adherence to company policies, processes, and standard operating procedures
- Strengthen internal controls and compliance mechanisms

Quality, Timeline, and Client Satisfaction

- Monitor quality standards across all projects
- Ensure timely project delivery and high levels of client satisfaction
- Track client feedback and implement improvements

Conflict Resolution and Decision Making

- Resolve inter-departmental issues and conflicts effectively
- Take timely and appropriate decisions to ensure smooth business operations

Qualifications and Experience

- Graduate or Postgraduate degree (MBA preferred)
- 8 to 15 years of experience in operations, project management, or business leadership roles
- Preferred industry experience in Interior Contracting, Construction, Infrastructure, or Healthcare Projects

Key Skills and Competencies

- Strong leadership and decision-making abilities
- Strategic thinking with a solid execution focus
- Sound financial and business acumen
- Excellent communication and stakeholder management skills
- Strong problem-solving and conflict resolution capabilities
- Process-oriented mindset with experience in ERP and MIS systems

Role Expectation

The Sr. Project Manager – Operations is expected to function as the execution backbone of the organization, ensuring that all operations run smoothly, efficiently, and profitably, while supporting the company’s long-term growth and strategic objectives.

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📌 Senior Operations Project Lead (Interior Fit-out) (Thane)
🏢 Trance Interiors
📍 Thane