Job Type: Full-time

Company Description BrainWave Consulting (BWC) is a PLM and Digital Engineering services company that helps global manufacturers transform product development, engineering operations, and supply chain decision-making. For over a decade, BWC has supported OEMs, Tier-1 suppliers, and high-tech innovators with strategy-led PLM programs, 3DEXPERIENCE implementations, enterprise integrations, and embedded engineering services that accelerate innovation and reduce time-to-market. The company delivers PLM strategy and consulting, cloud and on-premise implementations, digital engineering and simulation, and supply chain design solutions such as digital twins and scenario planning. BWC differentiates itself through a consulting-first delivery model, deep 3DEXPERIENCE/ENOVIA expertise, strong industry domain knowledge, and scalable global delivery via engineering GCC and embedded teams. Its mission is to create measurable business value by enabling modern digital engineering practices and building resilient, data-driven product and supply ecosystems.Role Description The Sales Service Manager is a full-time, on-site role based in the Pune. This role is responsible for managing the end-to-end sales service cycle, including domestic customer inquiries, coordinating proposals, tracking opportunities, and ensuring timely follow-up and resolution. The Sales Service Manager collaborates with sales and delivery teams to understand client requirements, support solution presentations,



and maintain accurate records in CRM and reporting tools. Day-to-day responsibilities include monitoring service levels, addressing escalations, improving processes, and supporting account management activities to strengthen client relationships. The role also involves preparing sales performance reports, contributing to forecasting, and identifying opportunities to enhance customer experience and operational efficiency.Roles and Responsibilities:Carry sales target for direct & indirect businessDevelop and execute a sales strategy for the India market to drive growth in IT services revenue.Build lead direct pipeline.Generate new leads through networking, partnerships, and industry engagement.Identify, qualify, and close current enterprise software services offerings.Work closely with technical teams, solution architects, and delivery teams to create customized client solutions.Manage the entire sales lifecycle from prospecting and proposal development to negotiation and closing. Work with customer to build overall account roadmap & grow existing accountsTechnical Experience:7+ years of experience in business development or sales within IT services or technology solutions.Proven track record of selling Enterprise IT services, & Account managementStrong network within enterprise IT decision-makers in India.Strong consultative sales and solution-selling skills.Excellent communication, negotiation, and presentation skills.

📌 Manager – IT Services Sales (Pune)
🏢 BrainWave (BWC Labs)
📍 Pune