Role Overview
We are seeking a proactive Community Engagement Associate to support engagement and growth across our learner and hobbyist communities. This role involves interacting with users, responding to queries, driving engagement initiatives, and supporting community events and campaigns.
Key Responsibilities
- Manage and nurture online community groups (Discord, WhatsApp, Telegram, and social platforms)
- Respond to user questions, troubleshoot basic issues, and provide guidance
- Support community -building initiatives, contests, and engagement activities
- Coordinate with marketing, product, and training teams for communication updates
- Monitor community discussions and escalate queries or issues as needed
- Collect feedback and insights to help improve user experience
Assist in developing community content such as FAQs, posts, and announcements
Requirements
Skills & Requirements
- Solid communication and interpersonal skills
- Basic understanding of social media and community platforms
- Interest in drones, technology, or emerging tech communities is a plus
- Ability to multitask and work in a fast -paced environment
Willingness to learn and take initiative
Benefits
Who Should Apply
Fresh graduates or students with interest or experience in community building, digital communities, ed -tech, drone tech, or tech -driven consumer brands.
📌 Community Engagement Associate (Intern / Full -Time) (Thane)
🏢 Important Company of the Sector
📍 Thane
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