We are looking to hire an expert Senior Data Analyst to join our high calibre team at Freshworks in Chennai.
Growing your career as a Full Time Senior Data Analyst is an awesome opportunity to develop exceptional skills.
If you are robust in cooperation, decision-making and have the right personality for the job, then apply for the position of Senior Data Analyst at Freshworks today!

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. More than 50,000 companies use Freshworks SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world.

Freshworks has received numerous accolades ranking #16 on the prestigious Forbes Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.

Job Description

- Ability to provide business insights by understanding data/metrics generated out of Enterprise BI Environment.
- Understand business processes and evaluate BI impact and help in designing BI Solution as part of Transformational initiatives.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.




- Documenting and effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with business stakeholders, technologists, and managerial staff.
- Ensuring solutions meet business needs and requirements.
- Performing solution testing and preliminary user acceptance testing.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.

Qualifications

- A minimum of 5-7 years of experience in business analysis or a related field.
- SQL is must.
- Good understanding on Data Warehousing, Data Modelling.
- Good to have Power BI skillset.
- Strong knowledge of SaaS metrics and an understanding of business domains
- Excellent experience in analysing and presenting business insights after understanding Organisational Data/Metrics
- Fundamental analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Experience in creating detailed reports and giving presentations.
- Excellent planning, organisational and time management skills.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Benefits of working as a Senior Data Analyst in Chennai:

● Learning opportunities
● Company offers career progression opportunities
● Advantageous package

📌 Senior Data Analyst - Start Immediately (Chennai)
🏢 Important Group
📍 Chennai