We are looking to hire a brilliant Senior Operations Manager-Retail Assets Operations to join our vibrant team at IDFC FIRST Bank in Thane.
Growing your career as a Full Time Senior Operations Manager-Retail Assets Operations is a great prospect to develop competitive skills.
If you are strong in cooperation, critical thinking and have the right initiative for the job, then apply for the position of Senior Operations Manager-Retail Assets Operations at IDFC FIRST Bank today!

Job Title
Loan Repayment - Operations Manager - Loan EMI Banking & Mandate Mgmt

Job Grade Range
Senior Manager/Chief Manager

Department
Retail Asset Operations

Reporting To
Unit Manager - Retail Assets Operations

Experience
10-15 years

Qualification
Graduate

Location
Mumbai - Thane

Job Description

- Candidate should have rich experience in managing EMI presentation process and should have strong understanding Industry Banking movement in terms of reoccurring payments which includes repayment through ECS / NACH / Standing Instructions / PDCs / Escrow modes of presentment and banking.
- The candidate should be well versed with banking industry practice being followed in the industry for EMI presentation and recovery process to recover the EMI from the customers.
- The candidate should have strong knowledge of ECS / ACH Mandate Management process in terms of Rejection reasons, curing of the same etc.




- Strong Vendor Management skills are required in terms of managing third party vendors like Tech Process Solution ltd, Bill Desk …etc.
- Liaison with banks CMS teams for getting Instructions presented on the presentation date, follow up with vendors for return status / ECS mandate registration and other process requirements with Loan Repayment.
- The candidate should have effective skills to handle and manage on roll & outsourced Staff. Should have managed a Team of 10-20 staff.
- The candidate should have strong interaction, communication skills to manage internal stakeholders like Customer service, Collections and senior management.
- The candidate should have strong skills to manage Turnaround time and quality through various methods.
- The candidate will be responsible for Managing & Driving SLA with all vendor / banks.
- The candidate will be responsible to understand the requirement of Collections and drive Quality /TAT in the unit.
- Identifying the need of Automation & Process improvement and drive the same in the unit.
- Strong audit management skills are the key requirement for the profile.

Desired Candidate profile
Subject Matter Expertise in handling Loan Repayment Management (EMI Management) & Vendor & PSU & private sector Bank Management.
Well versed with FinnOne system

Benefits of working as a Senior Operations Manager-Retail Assets Operations in Thane:

● Learning opportunities
● Opportunities to grow
● Competitive salary

📌 Senior Operations Manager-Retail Assets Operations - Urgent Position (Thane)
🏢 Leading
📍 Thane