We are searching for a resourceful CEC Officer - Outbound - Retail Liabilities-Customer Experience Center-Contact Centre Outbound to join our awesome team at Kotak Mahindra Bank Limited in Thane.
Growing your career as a Full Time CEC Officer - Outbound - Retail Liabilities-Customer Experience Center-Contact Centre Outbound is a great opportunity to develop useful skills.
If you are strong in creativity, project management and have the right personality for the job, then apply for the position of CEC Officer - Outbound - Retail Liabilities-Customer Experience Center-Contact Centre Outbound at Kotak Mahindra Bank Limited today!

- Calling customers for various service and sales related campaigns - related to Retail Liabilities
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
- Cross selling of various bank products
- Attaining Targets on sales conversions and cross selling
- Ensure customer 'delight' and consistent service experience, including timely resolution of customer queries/issues





Job Description

- Graduate
- Atleast 1-2 years' experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage
- Excellent communication skills- Verbal & Written
- Flair for Sales
- Flexible to get scattered 8 Week Offs in a month with 9hours shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, cooperative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Benefits of working as a CEC Officer - Outbound - Retail Liabilities-Customer Experience Center-Contact Centre Outbound in Thane:

● Excellent benefits
● Opportunities to grow
● Competitive salary

📌 CEC Officer - Outbound - Retail Liabilities-Customer Experience Center-Contact Centre Outbound - wit (Thane)
🏢 Important Business
📍 Thane