Job Title :
Charge Back/Disputes
Qualification :
Any Graduates
Relevant Experience :
2 – 5 Years
Must Have Skills :
1. Client support and issue resolution in financial services
2. Strong analytical and problem -solving skills
3. Experience handling out -of -balance, adjustments, rejects, and missing payment issues
4. Proficiency in MS Excel and data analysis
5. Excellent communication and interpersonal skills Attention to detail and accuracyGood Have Skills :
`1. Experience with ACH processing and merchant funding
2. Knowledge of billing systems and reconciliation processes
3. Familiarity with financial compliance standards
4. Experience working in high -volume operational environmentsRoles and Responsibilities :
1. Respond to and resolve client out -of -balance requests
2. Handle adjustments, rejects, missing payments, and billing inquiries
3.



Perform detailed analysis of funding and ACH -related files
4. Identify, research, and report errors in merchant funding processes
5. Collaborate with internal teams to resolve discrepancies efficiently
6. Maintain accurate documentation of client interactions and resolutions
7. Ensure compliance with company policies and regulatory requirements
8. Contribute to continuous process improvement initiativesLocation :
Bangalore
CTC Range :
2– 5.5 LPA
Notice Period :
Immediate Joiner – 30 Days
Mode of Interview :
Virtual Round
Shift Timing :
Adaptable with any shift
Mode of Work :
Work from Office