Urgently Hiring HSC&Graduates; for a reputed Bank for Outbound Telecalling (Premium Process) role with age limit Age 18 - 35.

Key Responsibilities:

- Making outbound calls:Contacting potential or existing customers to introduce products or services, explain their features and perks, and persuade them to make a purchase or schedule a consultation.
- Lead generation and qualification:Identifying potential customers through various methods and qualifying them based on specific criteria.
- Building customer relationships:Engaging with customers, understanding their needs, and building rapport to foster long-term relationships.
- Meeting sales targets:Achieving individual and team sales goals through effective communication, persuasion, and follow-up.
- Providing customer service:Addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
- Maintaining customer records:Updating customer information, call details, and sales progress in the CRM system.
- Following up on leads and customer interactions:Ensuring timely follow-up on leads and addressing customer queries or concerns promptly.




- Staying updated on product knowledge:Continuously learning about the products or services offered to effectively communicate their value to customers.
- Adhering to company policies and guidelines:Following established call scripts and procedures to maintain consistency and professionalism.
- Providing feedback and insights:Sharing customer feedback and market insights with the team to improve strategies and processes.
- Collaboration with other teams:Working with sales, marketing, and other departments to align strategies and improve customer experience.
- Handling rejections and objections:Maintaining a positive attitude and professionalism when faced with customer objections or rejections.
- Documentation and reporting:Maintaining accurate records of calls, sales, and customer interactions, and submitting regular reports.

Eligibility:

Good English Communication

Experience Mandatory with:

1. Experience Letter
2. Salary Slip
3. Offer Letter

Shift: 9:45 AM 7:00 PM (Mon - Sat, Sun Off)

Training: 7 Days Provided

** Only experienced candidates with required documents will be shortlisted.

Salary: Up to 25K Fixed + Incentives

Clawback: 45 Days

📌 Telecallers (Mumbai)
🏢 Important Group
📍 Mumbai