Telecom Billing Business Analysts (Thiruvananthapuram)

Telecom Billing Business Analysts (Thiruvananthapuram)

01 Aug
|
Recognized
|
Thiruvananthapuram

01 Aug

Recognized

Thiruvananthapuram

Job Summary:


We are seeking skilled Telecom Billing Business Analysts with strong experience in U.S.


telecom billing operations. The ideal candidates will be responsible for managing and executing


end -to -end billing processes, ensuring data accuracy, performing validations, and supporting


overall billing operations for telecom clients.


Key Responsibilities:


● Execute and manage complete billing cycles for U.S. -based telecom clients.


● Perform detailed billing validations to ensure accuracy, compliance, and data integrity.


● Analyze billing data, identify discrepancies, and resolve issues in a timely manner.


● Collaborate with internal teams to ensure smooth billing operations and process


improvements.


● Support data extraction, reconciliation, and reporting activities as required.


● Directly interact with U.S. clients for requirement gathering, issue resolution,


clarifications, and status updates.


● Participate in client meetings, provide billing insights, and ensure adherence to SLAs


and KPIs.


● Work in overlapping U.S. business hours to ensure seamless communication and


support.


● Leverage AI -powered tools for data analysis, automation, reporting,



anomaly detection,


and process optimization.




Required Skills & Qualifications:


● 5–8 years of hands -on experience in USA telecom billing operations.


● Strong understanding of telecom billing processes, revenue cycles, and billing life cycle


management.




● Working knowledge of databases and SQL for data analysis and validation.


● Experience with AI tools and platforms (such as generative AI tools, automation tools, or


data analytics AI platforms) to enhance billing accuracy and efficiency.


● Robust analytical and problem -solving skills with high attention to detail.


● Excellent communication skills with proven experience handling U.S. client interactions.


● Ability to work during U.S. overlap hours.


● Bachelor’s degree in Business, Finance, Information Technology, Telecommunications,


or a related discipline.


● Preferred: Certifications in Telecom Billing, Business Analysis, or Data Analytics.


This role requires candidates who can work independently, manage multiple priorities, and


ensure timely and accurate billing execution.


📌 Telecom Billing Business Analysts (Thiruvananthapuram)
🏢 Recognized
📍 Thiruvananthapuram

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