You will be responsible for among other for Engagement in client's workshop to present the tool and define the business requirements Prepare business requirements, present it to the technology team and work with technology team on implementation Azure DevOps stories verification (requirements) / Form.IO setup / Contentful setup / SendGrid setup / QA testing / Stage testing / UAT coordination / UAT fixes / UAT retest / Go-live coordination Monitoring and resolving client-specific issues related to unique configurations and workflows. With a solid understanding of the client's setting you will accurately assess and explain irregular system behavior. The role includes verifying issues, coordinating resolution efforts, and drafting clarifications tailored to the client's context. Various other task including manual checks of Remote Work requirements in particular cases, support in billing,



reports creation, responsibility for client's mailbox management High degree of independence and initiative required, with a creative approach to developing new services. Project management approach, organizational skills, analytical skills. Readiness to cooperate with our colleagues and clients working in different time zones. Ability to work under time pressure, adapting quickly to changing priorities in early service development stages. Excellent English proficiency, both spoken and written, is essential. Proficient in Google Workspace / MS Workspace, including Sheets, Docs and Slides with the ability to create manage and collaborate on documents with ease

📌 Technical Capacities Specialist 2 (Bengaluru)
🏢 Important Business
📍 Bengaluru