About Us:
At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. We aim to ensure compliance, quality, and efficiency in home-based patient care by leveraging skilled clinical professionals and creative technology.

Responsibilities:

- Supervise and support day-to-day operations of the team to ensure smooth workflow.
- Monitor SLAs, allocate daily tasks, track team productivity, and maintain operational TATs.
- Ensure timely completion of deliverables with high accuracy and quality.
- Facilitate effective communication between onsite and offshore teams.
- Support customer queries and help resolve operational issues efficiently
- Identify opportunities for process improvements and help implement best practices.




- Collaborate with cross-functional teams to ensure adherence to operational protocols.
- Demonstrate accountability and ownership.
- Conduct regular team meetings, address concerns, and support team performance initiatives.

- Bachelor’s degree or equivalent.
- 7 to 10 years of experience in home health operations or similar environment, preferably leading a small to mid-sized team.
- Good English communication skills.
- Candidates located in or near Trivandrum preferred.
- Willingness to work night shifts (9:30 PM – 6:30 AM) from our office at Elippode, Trivandrum.

Interested candidates may send resume to [email protected]

📌 Team Lead - Operations (Thiruvananthapuram)
🏢 Recognized
📍 Thiruvananthapuram