Posting title: Support Engineer – HCL Commerce

Experience: 5-8 Years

Location: Chennai/ Bangalore/ Pune/ Hyderabad/ Noida

Work mode: WFO

Primary skills: Basic HCL Commerce, Java & web technologies, log analysis & debugging, ServiceNow/Jira, valuable communication & problem solving

Qualification: Any Technical Degree

Roles & Responsibilities-

- Provide technical support and troubleshooting for HCL Commerce applications.

- Perform log analysis, debugging, and issue resolution.

- Collaborate with development and infrastructure teams to ensure smooth operations.

- Manage and track incidents through ServiceNow / Jira or equivalent tools.

- Document issues, solutions, and preventive measures to improve support processes.





- Ensure timely communication and resolution of client-reported problems.

Required Skills & Experience

- 5–8 years of experience in HCL Commerce support or similar environments.

- Strong knowledge of Java, JSP, and web technologies.

- Experience in application log analysis and debugging.

- Familiarity with ServiceNow, Jira, or other ticketing tools.

- Strong communication, analytical thinking, and problem-solving abilities.

- Ability to work in a work-from-office (WFO) environment across multiple locations.

📌 Support Engineer HCL Commerce (Bengaluru)
🏢 Important Business
📍 Bengaluru