Store Manager - Erode

Store Manager - Erode

01 Aug
|
Recognized
|
Erode

01 Aug

Recognized

Erode

Job Title : Store Manager


Department : Retail Stores


Reports To : Cluster Manager


Role Summary : The Store Manager ensures business success by leading store


operations, driving sales performance, and delivering exceptional


customer experiences through operational expertise, customer -


centric strategies and team leadership.




Key


Responsibilitie


s




: Customer Focus


● Provide exceptional customer service by going the extra mile


to ensure customer loyalty.


● Exhibit emotional intelligence to build trust and rapport with


customers.


● Handle customer queries, concerns, and feedback with


professionalism and empathy.


● Ensure all employees adhere to the company’s policies and


guidelines, fostering a customer -centric culture.


Sales Mastery


● Drive sales to meet or exceed store sales targets, including


achieving category -wise targets.


● Leverage data insights to optimize inventory and identify


growth opportunities.


● Collaborate with the Visual Merchandising (VM) team to


ensure implementation of in -store displays.


Leadership Excellence


● Lead and motivate the store team to achieve high performance


through coaching, recognition, and accountability.


● Manage team dynamics, resolve conflicts, and foster a


collaborative work environment.






● Focus on team development by conducting on -the -job training


(OJT) and providing constructive feedback.


● Manage employee schedules, conduct performance reviews,


and address hiring and training needs to ensure optimal


staffing.


Change Management


● Adapt to new business strategies and implement changes


effectively within the store environment.




● Encourage flexibility among team members to embrace new


processes and technologies.


Decision -Making


● Utilize data insights to make informed decisions that enhance


operational efficiency and customer satisfaction.


● Analyse store performance metrics to identify trends, optimize


operations, and implement performance improvements.


● Allocate resources efficiently to optimize staff productivity and


store performance.


Store Operations Excellence


● Oversee comprehensive store management, including visual


merchandising, stock management, and shrinkage prevention.


● Conduct regular audits to ensure the store is functional,






presentable, and compliant with company standards.


● Maintain outstanding store condition.


● Handle administrative tasks such as managing store


expenses, maintaining monthly reports, and updating


operational checklists.




Candidate


Requirement




: ● Bachelor’s Degree


Total 5+ years of retail experience in the fashion industry, min


2 years of experience as a store manager or assistant store


manager handled a team of 5+ people.


● Expert in Microsoft office.


● Demonstrated success in achieving sales targets and


exceeding customer expectations.


● Exceptional customer service orientation with a strong focus


on customer satisfaction.


● Ability to effectively manage multiple priorities and ensure


smooth and efficient store operations.


● Strong team leadership skills to lead and inspire a team.


● Excellent communication and interpersonal skills for effective


team interaction and conflict resolution.


● Solid analytical and problem -solving skills to analyze data,


identify trends, and make informed decisions.


● Proficiency in store operations, including visual merchandising,


stock management.


● Understanding of inventory management and loss prevention.


📌 Store Manager - Erode
🏢 Recognized
📍 Erode

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