Company Description

??We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great recent colleagues. That's where you come in!

Job Description

Requirements:

- Experience : 5.5+ Years
- Hands-on experience working with Adobe Journey Optimizer (AJO).
- Strong working knowledge of Adobe Experience Platform (AEP).
- Experience in audience creation, evaluation, testing, and activation.
- Knowledge of AEP schemas, datasets, and Query Services.
- Experience in creating and managing events for customer journeys.
- Good understanding of customer journey orchestration and campaign management principles.
- Ability to test, troubleshoot, and validate journeys and audiences before production release.
- Experience working with cross-channel campaigns such as email, push notifications, and SMS is preferred.
- Familiarity with data governance, consent management, and best practices in AEP is desirable.
- Strong analytical, problem-solving, and collaboration skills.
- Ability to work effectively with marketing, data, and technical stakeholders.





Responsibilities:

- Design, develop, test, and publish personalized customer journeys using Adobe Journey Optimizer (AJO).
- Manage the complete journey lifecycle from requirement understanding to production deployment.
- Perform audience discovery, evaluation, validation, and activation within Adobe Experience Platform (AEP).
- Test and validate audiences to ensure readiness and accuracy prior to activation.
- Configure and manage events required for real-time journey execution.
- Use Query Services to analyze, validate, and manage event and customer data.
- Ensure correct data mapping and event availability within AJO journeys.
- Support campaign planning, execution, and optimization activities.
- Monitor journey and campaign performance and recommend improvements.
- Work with AEP schemas and datasets to ensure data quality and readiness for activation.
- Support data ingestion and audience activation processes within AEP.
- Collaborate with marketing, analytics, and technical teams to deliver effective cross-channel campaigns.
- Troubleshoot journey, audience, and event-related issues prior to production releases.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

📌 Staff Engineer (Adobe Journey Optimizer) (India)
🏢 Nameless
📍 India