The SOP Specialist is responsible for the customer order recognition & fulfilment including the key ERP transactions of order booking, backlog management. This position is also accountable for the other key supply chain tasks of inventory management, import / export & domestic logistics.

Essential Duties & Responsibilities:

- Responsible for incoming order or contract review & validation for adherence to the Ametek Compliance and SOP policy.

- Enter orders or contract into ERP(Navision) for assigned Business units.

- Place order to BU HQ and send confirmation to end customer.

- Spare parts purchasing for assigned Business units.

- Check advance payment required before shipment and/or AR status.

- Follow up deliveries and order in any phase until the customer receives goods.

- Collect service report for invoice billing.

- Follow up with outstanding AR collection.





- Other ad hoc tasks assigned by line manager.

Knowledge and skill requirements:

- Bachelor’s degree or above

- Minimum of 3-5 years of working experience in handling order management, customer service or sales administration

- Can work proactively, independently and accountably, and detail-oriented

- Good understanding and experience of AI Application for daily order processing, e.g.: Copilot

- Knowledge of ERP – preferably Microsoft Navision, Visual, SAP

- Knowledge of commercial practice and Compliance regulations

- Good communication skills

- Positive command of verbal and written English

- Chinese language will be a plus

📌 SOP Specialist (India)
🏢 Important Company of the Sector
📍 India