Managing stakeholder communication for ticket handling. To adhere the Operational SLAs Should be able to support 24x7 on need basis. Analyze customer reported/ application issues and deliver the resolution Propose solution scenarios with identified components You will bring Extensive maintenance/support experience with leading technical role and a deep understanding of the underlying processes, methods and tools. Experience working with tools like SVN/GIT, Jenkins, Docker, Kubernetes and Zabbix. Extensive experience working in RedHat Linux setting and MySQL database. Working knowledge of IIS (web Server), Citrix, RDP and Windows Servers Software development life-cycle (SDLC) exposure with technical leadership ability to Design, coding, testing and Integration phases.
An ability to learn new technologies/systems and assimilate new information quickly in a fast-paced and constantly changing environment Strategic thinker with a strong service orientation. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Gurgaon Req ID: 759616