Job Title: ServiceNow Developer – ITOM / ITAM

Location: Bangalore / Chennai
Employment Type: Full-time / Contract
Experience Level: 6–12 Years

Role Overview

We are looking for an experienced ServiceNow Developer – ITOM / ITAM to design, develop, and implement ServiceNow solutions that enhance IT operations and asset management capabilities. The ideal candidate will have strong expertise in ITOM and ITAM modules, a solid understanding of ServiceNow architecture, and experience integrating with third-party systems.

You will work closely with cross-functional teams to deliver scalable, efficient, and high-quality ServiceNow solutions aligned with business and IT objectives.

Key Responsibilities

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Design, configure, and customize ServiceNow ITOM and ITAM modules including Discovery, CMDB, Service Mapping, HAM, and SAM.

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Implement and optimize discovery processes, CMDB health, reconciliation, and data accuracy.

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Develop integrations with external systems using APIs, MID servers, and web services.

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Automate workflows and operational tasks related to infrastructure and asset management.

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Collaborate with IT and business teams to gather requirements and translate them into functional solutions.

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Ensure compliance with ServiceNow best practices, governance policies, and organizational standards.

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Provide ongoing support, troubleshooting, and enhancements for ITOM/ITAM modules.

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Participate in upgrade and maintenance activities to ensure platform stability and performance.

Required Skills & Qualifications

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Proven hands-on experience with ServiceNow ITOM and ITAM modules (Discovery, CMDB, Service Mapping, HAM, SAM).

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Solid knowledge of ServiceNow architecture, data models, and platform capabilities.

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Experience with integration methods (REST/SOAP APIs, JDBC, LDAP, MID Servers).

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Proficiency in JavaScript, Glide scripting, AngularJS, HTML, and CSS within ServiceNow.

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Strong analytical and problem-solving skills with attention to detail.

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Excellent communication and collaboration skills.

Preferred Qualifications

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ServiceNow Certified System Administrator (CSA).

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Certified Implementation Specialist – ITOM / ITAM.

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Experience in ITSM modules (Incident, Change, Problem) is a plus.

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Familiarity with Agile / Scrum methodologies.

📌 ServiceNow Developer ITOM/ITAM (India)
🏢 Important Company of the Sector
📍 India