Micro-Poise is currently seeking an experienced Service Engineer. The Service Engineer performs the installation and commission of equipment. Troubleshoots and repairs mechanical problems and/or hardware and software control programming, which includes control circuits, electronics, and P.C. Boards. All machines are PC or PLC-controlled; some machines are linked to the customer’s IT network for host system communications.
Key Responsibilities & Accountabilities:
- Provide service, including machine installation and startup, warranty service, training, and machine upgrades at customer’s site
- Perform functional confirmation and testing to obtain customer acceptance
- Supply technical support for customers,
including answering customers’ phone calls and emails for technical issues
- Assist Aftermarket sales team with sales of upgrades or spare parts
- Provide feedback on production, quality, customer satisfaction, and continuous improvements
- Must be able to independently move and/or lift heavy machine parts manually (up to 70-lbs)
- Communicate with the Service Manager throughout customer visits regarding progress or problems on site with written reports, emails, and checking in prior to leaving a customer site
- Other duties assigned by the Service Manager
📌 Service Engineer (India)
🏢 Important Company of the Sector
📍 India
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