Role: Server Administrator – Team Lead (On-Site | Navi Mumbai | Night Shift – US Hours)

We are hiring a Server Administrator – Team Lead to lead hybrid infrastructure operations for U.S.-based clients. This role requires robust technical depth across servers, virtualization, cloud, backups, automation, endpoint management (Intune + Jamf/Addigy), along with mature leadership and excellent communication skills. You will manage a team of engineers, ensure uptime, drive SLA-based delivery, and collaborate closely with network, security, and Microsoft 365 teams.

Key Responsibilities

- Lead and mentor server/systems engineers; drive accountability, incident ownership, and SLA performance

- Administer Windows Server (all versions) and Linux (support-level); manage VMware ESXi/vSphere & Hyper-V environments

- Lead capacity planning, clustering, failover, replication, and HA design

- Deploy and support hybrid infrastructure across Azure & AWS, including cloud migrations and hybrid connectivity

- Manage backups & DR using Veeam; perform restore tests and maintain resiliency plans

- Oversee RMM tools (N-able, ConnectWise Automate) for monitoring, patching, automation, and scripted remediation

- Own structured IT service delivery in ConnectWise Manage: tickets, projects, RCAs, change control, documentation

- Lead endpoint & device management: Intune, Jamf/Addigy, Windows/macOS/iOS/Android

- Implement zero-touch onboarding (Autopilot,



ABM/DEP), compliance policies, conditional access, security baselines

- Manage endpoint security: encryption, EDR, compliance enforcement, lifecycle management

- Collaborate with Network, M365/Identity, and Security teams; maintain SOPs, diagrams, and infrastructure standards

Must-Have Technical Skills

- Servers: Windows Server (all versions), Linux (support exposure)

- Virtualization: VMware ESXi/vSphere, Hyper-V

- Cloud: Azure & AWS server deployment + hybrid connectivity

- Backup & DR: Veeam Backup & Replication

- RMM: N-able, ConnectWise Automate

- PSA: ConnectWise Manage (critical)

- Endpoint Management: Intune + Jamf or Addigy (MDM/UEM)

- Security: Compliance policies, encryption, conditional access

- Scripting: PowerShell (preferred), Bash/Python (nice to have)

Leadership & Soft Skills

- 3+ years leading or mentoring technical teams

- Strong English communication for U.S. clients and stakeholders

- Ability to lead war-room escalations and incident responses

- Highly organized, accountable, and process-driven

- Comfortable making operational decisions in real time

Shift & Work Requirements

? Location: On-site in Navi Mumbai
? Night Shifts: Mandatory (U.S. EST/CST/PST coverage)
? Client-Facing: Lead calls, escalations, migrations, and deployments
? On-Call: Occasional participation required

📌 Server Team Lead (Navi Mumbai)
🏢 Nameless
📍 Navi Mumbai