01 Aug
|
Recognized
|
Noida
This role is for one of the Weekday's clients
Salary range: Rs 1500000 - Rs 2500000 (ie INR 15-25 LPA)
Min Experience: 8 years
Location: NOIDA, Pune
JobType: full-time
We are seeking an experienced Senior Transition Manager to lead and manage complex transitions in the insurance domain, with a particular focus on Property & Casualty (P&C;). The ideal candidate will have a deep understanding of transition management, solution design, and operations setup, preferably within the insurance industry. This role will work closely with cross-functional teams to ensure seamless transitions of processes, people, and systems, ensuring minimal disruption and maximum client satisfaction.
You will be responsible for managing end-to-end transitions—from pre-sales solution design to post-go-live stabilization. This is a high-impact role requiring strategic thinking, meticulous planning, stakeholder management, and hands-on execution capabilities.
Key Responsibilities:
- Lead end-to-end transition management for large-scale programs across multiple geographies and time zones.
- Partner with sales, solution architects, operations, and IT teams to design customized transition solutions for current client engagements.
- Develop and maintain detailed transition project plans, risk assessments, governance models, and communication strategies.
- Ensure successful knowledge transfer, infrastructure readiness, compliance, training, and operations setup as per defined timelines.
- Serve as the single point of contact for clients during the transition phase and manage key stakeholders across internal and external teams.
- Drive process reengineering,
change management, and continuous improvement initiatives during and post-transition.
- Provide domain expertise in insurance, particularly P&C;, to tailor solutions aligned with client needs and regulatory requirements.
- Ensure robust documentation, SLA adherence, and operational handover to BAU teams with defined KPIs.
- Track performance against project metrics, timelines, and budgets; provide regular reports and updates to senior leadership.
- Identify risks early, recommend mitigation strategies, and execute contingency plans as needed.
Required Skills & Experience:
- 8–15 years of experience in transition management, preferably in the insurance sector (P&C; preferred) or related industries.
- Proven experience in managing transitions of insurance processes like underwriting, claims, policy administration, or customer service.
- Strong background in solution design, transition methodology, governance, and risk management frameworks.
- Exceptional program management, stakeholder communication, and interpersonal skills.
- Ability to manage multiple workstreams and cross-functional teams across global locations.
- Prior experience with client-facing roles, including direct interaction with senior client stakeholders.
- Exposure to process improvement methodologies (e.g., Lean, Six Sigma) is an advantage.
- Strong analytical, documentation, and presentation skills.
Education & Certifications:
- Bachelor's degree in Business, Operations, Insurance, or related fields (Master’s preferred).
- PMP, Prince2, or equivalent project/transition management certifications are desirable.
📌 Senior Transition Manager (Noida)
🏢 Recognized
📍 Noida