Senior Style Associate - MYS - DEVRAJ URS ROAD (Mysuru)

Senior Style Associate - MYS - DEVRAJ URS ROAD (Mysuru)

01 Aug
|
Leading
|
Mysuru

01 Aug

Leading

Mysuru

Job Title : Senior Style Associate


Department : Retail Stores


Reports To : Store Manager


Role Summary : The Senior Style Associate leads by example, delivering exceptional


customer experiences, driving sales, and ensuring operational


excellence with a customer -focused mindset and adaptability.




Key


Responsibilitie


s




: Customer Focus


● Build and maintain solid customer relationships by


understanding their preferences and providing tailored


solutions.


● Address issues professionally and ensure customer needs are


met.


● Gather customer feedback to improve products and services


while addressing any concerns promptly.


Sales Mastery


● Responsible for achieving store sales targets.


● Drive solution -based sales by understanding customer needs


and offering relevant products and services.


● Focus on selling higher -value products to increase the


average transaction value.


● Use upselling and cross -selling techniques to enhance


customer engagement and meet sales targets.


● Demonstrate negotiation and objection -handling to convert


prospects into loyal customers.


Flexibility and Change Management


● Adapt to changing customer needs and share product and


customer insight with the team.


● Demonstrate problem -solving skills to address challenges and


manage resistance effectively.


● Show learning agility by quickly adopting new processes or


strategies to improve sales and service.


Decision -Making


● Utilize analytical thinking to make sound operational decisions.


● Independently manage store operations in the absence of the


Store Manager, ensuring smooth functioning.








Store Operations Excellence


● Prevent shrinkage by closely monitoring inventory levels and


minimizing discrepancies.


● Assist the Store manager in managing inventory processes,


including replenishment, stock takes, and tracking product


turnover.


● Ensure accurate inventory records and adhere to operational


guidelines to maintain efficiency.


● Follow company policies, work processes, and enforce store


standard operating procedures (SOPs). Escalate any identified


bottlenecks.




Leadership Excellence


● Take charge of situations requiring immediate attention,


including escalated customer issues, and ensure professional


resolutions.


● Lead by example in fostering accountability, goal -driven


performance, and ethical practices within the team.


● Assist in training and mentoring new and existing team


members to improve their understanding of products and


services.




Candidate


Requirement




: ● Min HSC 2 years of retail experience/ Graduates with 2 years


of experience in retail.


● Must be above 20 years of age and below 35 years of age.


● Basic computer skills and microsoft office


● Proven track record of exceeding sales targets consistently


● Experience in providing exceptional customer service and


building strong customer relationships


● Experience in mentoring team members


● Experience in handling cash transactions and inventory


management


● Proficient in POS systems and other relevant retail


technologies


● Knowledge of visual merchandising principles


● Positive and enthusiastic attitude


● Excellent presentation and grooming standards


● Flexibility and adaptability to work varied shifts


📌 Senior Style Associate - MYS - DEVRAJ URS ROAD (Mysuru)
🏢 Leading
📍 Mysuru

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