We are looking for a Senior Salesforce Manager â Business Automation to provide strategic leadership, platform ownership, and governance across Salesforce and enterprise business systems. The ideal candidate will have extensive experience leading enterprise Salesforce implementations, driving Lead-to-Cash transformation initiatives, and managing global cross-functional teams. This leadership role focuses on defining Salesforce strategy, overseeing enterprise architecture, ensuring platform governance, and delivering scalable, secure, and high-performing business automation solutions.
Key Responsibilities
- Define and own the long-term Salesforce and Business Automation strategy aligned with organizational goals.
- Serve as the Executive Product Owner for Salesforce across Sales, Finance, Support, and Operations.
- Develop and manage Salesforce platform roadmaps, investment plans, and business priorities.
- Partner with executive leadership to translate business requirements into scalable enterprise solutions.
- Provide governance and oversight for Agile delivery across multiple Salesforce initiatives.
- Review and approve solution architecture, technical designs, release plans, and deployment strategies.
- Oversee Salesforce integrations with enterprise applications including NetSuite, Salesforce CPQ+, Conga CLM, DocuSign, Marketo, Salesloft, and LinkedIn Sales Navigator.
- Manage enterprise data governance, security, compliance, migration, and lifecycle management.
- Lead, mentor, and develop Salesforce Managers, Administrators, Business Analysts, and cross-functional teams.
- Manage strategic vendor relationships, implementation partners, and system integrators.
- Drive continuous improvement, platform optimization,
governance, audit readiness, and risk management initiatives.
- Identify automation opportunities and implement innovative Salesforce capabilities.
- Ensure compliance with enterprise information security policies, data protection standards, and governance frameworks.
Key Skills and Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, Business, or a related field.
- 12+ years of enterprise Salesforce platform experience.
- 3+ years of people management experience leading global or cross-functional Salesforce teams.
- Proven experience managing Lead-to-Cash (L2C) business processes in enterprise environments.
- Solid expertise in Salesforce Platform Management, Salesforce Architecture, and Business Automation.
- Hands-on experience with Salesforce Sales Cloud, Salesforce CPQ+, and enterprise finance system integrations using Boomi or MuleSoft.
- Deep knowledge of:
- Enterprise Architecture
- Data Architecture
- Integration Architecture
- Identity & Access Management
- Deployment Architecture
- Sharing & Visibility Architecture
- Development Lifecycle Management
- Experience delivering enterprise solutions using Agile or hybrid delivery methodologies.
- Strong understanding of Data Governance, Information Security, Risk Management, and Compliance.
- Excellent leadership, stakeholder management, communication, and decision-making skills.
- Proven ability to lead large-scale digital transformation and business automation initiatives.
- Mandatory Certifications:
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator or Salesforce Platform App Builder
Apply by sending your CV to
[email protected]
📌 Senior Salesforce manager (Chennai)
🏢 Recognized
📍 Chennai