As a member of the incident/Workorder/Change handling team , you will have the following accountabilities: Will be working as an SME for Zscaler Support in Operations for ZIA, ZPA and ZDX. Identify and propose process improvements and identify opportunities for new processes and procedures to reduce risk.Support security incident response as required; First line responder to reported or detected incidents. Perform security research, analysis, security vulnerability assessments and penetration tests. 4 to 8 years+ in Information Security space. Strong experiance in Service Now Ticketing tool, Dashboards and Integration. Strong experience with Zscaler ZIA, ZPA and ZDX.Solid experience with Vulnerability Management Program. Some positive to have Experience with Crowdstrike EDR and SIEM. Strong experience with multiple network operating systems, including two or more of the following: Cisco iOS, Juniper ScreenOS or Junos, Fortinet FortiOS, CheckPoint GAiA, or Palo Alto Networks PAN-OS; Tanium, Rapid 7, Nessus, Nitro ESM, Symantec SEP, Symantec Message labs, Thales encryption, Allgress, Forecpoint, Blue coat, Firepower, Cisco ISE, Carbon Black, Titus, Encase Strong oral, written, and presentation abilities. Experiance with M365 Copilot. Strong experience with logging and alerting platforms, including SIEM integration.



Current understanding of Industry trends and emerging threats; and Working Knowledge of incident response methodologies and technologies. Desirable Zscaler Certifications Associate and Professional for ZIA, ZPA and ZDX. Excellent Experiance in Zscaler ZIA, ZPA and ZDX. Experiance in Vulnerability Management Program.Experiance in Qualys Vulnerability Management Tool. Well-rounded background in network, host, database, and application security. Experience implementing security controls in a bi-modal IT environment. Experience administering network devices, databases, and/or web application servers. Professional IT Accreditations (CISM, CCSA, CCSE, JNCIA, CCNA, CISSP, CompTIA Security) Good to have. Abilities Non customer facing role but an ability to build strong relationships with internal teams, and security leadership, is essential act as Incident co-ordinator, for reviewing all security tools, ingesting incident data, tracking incident status, coordinating with internal and external assets to fulfill information requirements, and initiating escalation procedures. Document daily work and new processes. Embrace a culture of continuous service improvement and service excellence.Stay up to date on security industry trends.

📌 Security Senior Analyst (Hyderabad)
🏢 Important Business
📍 Hyderabad