Samples Coordinator

Forms+Surfaces is looking for Samples Coordinator to join our team!

Job Location: Pune Plant – Lonikand (Near Wagholi)

Company Overview

Forms+Surfaces designs and manufactures architectural products used in public spaces around the world. From walls and elevator interiors to site furnishings and lighting, our line invites creativity and provides real-world solutions to the challenges our customers face.

Scope and responsibilities:

- Learn information systems ‘Q’ (CRM) and M2M (ERP) of the company.
- Lead samples fulfilment process and oversee all sample requests received through ‘Q’.
- Benchmarking or product matching based on customer’s request.
- Understand customers’ needs and formulate the corresponding product specs
- Work closely with marketing & other departments to arrange current samples
- Establish and maintain quality standard and coordinate with production.
- Prepare requirement plan and share with production, get their schedule.
- Ensure that all sample requests, standard & custom products are fulfilled on time. Prioritize and execute products requests from sales team within deadlines.
- Establish MOQ and always maintain stock. Keep Q updated on availability of samples and scheduled date.
- Create sales orders in M2M for custom samples. Coordinate with engineering to release job orders to production.
- Track quarterly update kits for each existing sales team and full presentation kits for new members of the sales team.




- Maintain and ensure general quality standards associated with standard and custom samples and the general quality standards associated with packing and shipping.
- Maintain and ensure record of sample retains.
- Interact with sales team to understand product requirements clearly.
- Maintain records of product specifications and samples.
- Generate new part numbers for samples in M2M & Q.
- Implement process improvements to achieve product / samples quality.
- Perform product samples inspections to identify any defects and share findings with respective departments for rectification.
- Meet safety compliances.

Required qualification, skills and experiences:

- 2 years of experience in product development, marketing & samples department. Any graduate degree with English as primary language preferred.

REQUIRED SKILLS:

- Excellent IT skills with MS excel, Outlook (emails), MS word.
- Managing multiple tasks together and working under pressure.
- Excellent email writing in English and communication skills.
- Strong interpersonal communication skills. Good analytical and ability to perform under pressure.
- Ability to read and understand material specifications.
- SAP/ ERP experience (preferably ERP).
- Making customer masters and Sales order in M2M.
- Coordination within internal departments as well as sales team & customers.
- Ready to relocate near Wagholi, Pune.

📌 Samples Coordinator (Pune)
🏢 Important Company of the Sector
📍 Pune