Job Title: Sales Support Analyst –
Customer Research Focus

Location: Chennai.
IN
Department: Sales / Commercial
Reports To: Chief Commercial Officer

Role Overview

The Sales Support Analyst will play a
critical role in enabling sales success by delivering high -quality customer
research, market intelligence, and analytical support. This role bridges sales,
marketing, and product teams by translating customer and market insights into
actionable sales strategies, account plans, and opportunity development.

This is an ideal role for a detail -oriented
analyst who enjoys research, data synthesis, and supporting complex, technical
sales cycles.

Key Responsibilities

Customer & Market Research

- Conduct in -depth research on target customers, prospects, and
strategic accounts across aerospace, defence, and advanced industrial
markets

- Analyse customer needs, buying behaviours, organizational
structures, and competitive positioning

- Develop customer profiles, personas, and account briefs to
support sales outreach and opportunity planning

- Monitor industry trends, competitor activity, and emerging
market opportunities


Sales Enablement & Analysis

- Support sales teams with data -driven insights for account
strategy, pipeline development, and deal prioritisation

- Prepare sales intelligence materials including briefing
documents, call prep summaries,



and opportunity research

- Analyse CRM data to identify trends, gaps, and opportunities
within the sales pipeline

- Track customer engagement, win/loss data, and feedback to
inform continuous improvement


Cross -Functional Collaboration

- Partner with sales, marketing, and product teams to align
customer insights with messaging and value propositions

- Support proposal development by providing customer -specific
insights and background research

- Assist with market segmentation and go -to -market strategy
development


Reporting & Documentation

- Create and maintain dashboards, reports, and research
repositories for ongoing sales use

- Document findings clearly and concisely for both technical and
non -technical audiences


If you are interested, please mail your updated resume to [email protected]