- Analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business
- Develop and maintain customer accounts to drive business into the hotel and to increase market/customer share in all revenue streams
- Negotiate room rates and packages with corporate clients
- Promptly respond to customer queries in a qualified manner, maintaining high level standards of service and client relationships.
- To develop high yield accounts according to the sales segmentation.
- To achieve sales target set by hotel.
- Conduct sales calls to existing and prospective accounts as per areas assigned by DOSM.
- Maintenance of all sales activities and account information in the Sales Database.
- Maintain high profile within the travel industry and foster relationships with accounts in the Market.
- Preparation of weekly/monthly reports as requested Director of Sales and Marketing.
- Participation in selected trade shows.
- Ensure companies of which you are responsible are being tracked in accordance with their room night targets on a monthly basis and report as per the guidelines set out by the DOSM.
- Attend weekly sales meetings with the DOSM.
- Conduct site inspections and host familiarization visits when required.
- Attend monthly review meetings with DOSM to discuss results versus goals in the annual sales call plan and company sales strategy.
- To be flexible to carry out other duties and assignments as requested by the DOSM.
Qualifications
Your experience and skills include:
- 1+ years experience in hospitality S&M; field is preferred
- Candidate should have Bachelor's Degree .
- Outstanding upselling and tech savvy skills
- Excellent communication & organizational skills
- Motivated & results oriented team player
- Highly proactive & determined