01 Aug
|
Important Business
|
Mumbai
01 Aug
Important Business
Mumbai
This role is for one of Weekday’s clients
Salary range: Rs 300000 - Rs 400000 (ie INR 3-4 LPA)
Min Experience: 2 years
Location: Mumbai
JobType: full-time
We are looking for a motivated and results-driven Sales Associate to join our dynamic sales team. The ideal candidate will have a passion for customer service, solid verbal communication skills, and a proven ability to drive sales. As a Sales Associate, you will be the face of our brand, responsible for ensuring every customer interaction is positive and every sales opportunity is maximized.
Key Responsibilities:
? Customer Engagement & Sales
- Greet and assist customers in a warm, friendly, and professional manner.
- Understand customer needs and recommend appropriate products or services.
- Proactively drive sales by engaging customers and upselling or cross-selling products.
- Demonstrate in-depth knowledge of product features, pricing, promotions, and inventory.
- Consistently meet or exceed individual and team sales targets.
? Product Knowledge & Display
- Stay updated on the latest products, services, and market trends.
- Maintain visual merchandising standards by ensuring product displays are clean, organized, and appealing.
- Assist in receiving, unpacking, and stocking merchandise on shelves.
- Ensure timely replenishment of inventory and report stock issues to the store manager.
? Customer Relationship Management
- Build strong relationships with new and existing customers to drive loyalty and repeat business.
- Handle customer queries and complaints professionally and in a timely manner.
- Follow up with customers after purchases to ensure satisfaction and encourage feedback.
? Operational Responsibilities
- Process transactions accurately at the point of sale using POS systems.
- Maintain a clean and safe work environment, ensuring the store is ready for business at all times.
- Support the team in daily store operations, including opening and closing procedures.
- Ensure compliance with company policies and procedures.
Skills & Qualifications:
- Minimum 2 years of experience in a sales or customer-facing role, preferably in retail, FMCG, or service industries.
- Excellent verbal communication and interpersonal skills.
- Strong persuasive and negotiation skills.
- Energetic, enthusiastic, and customer-oriented with a keen eye for detail.
- Ability to work well under pressure and in a rapid-paced environment.
- High level of integrity, dependability, and a strong sense of responsibility.
- Basic computer literacy and familiarity with sales tracking or POS systems.
Preferred Qualifications:
- Bachelor's degree or diploma in Business Administration, Marketing, or a related field is a plus.
- Experience in handling store promotions, loyalty programs, or digital tools is advantageous.
📌 Sales Associate (Mumbai)
🏢 Important Business
📍 Mumbai