Role Summary:

We are seeking a highly motivated
and experienced Consultant to join our Sales and Customer Insights team. As a
consultant, you will be responsible for delivering actionable insights to our clients
that will help them improve their processes by data-driven decisions. You will
work closely with our clients to understand their business needs, identify
opportunities for improvement, and develop and implement effective solutions.

Job Description:

· Conduct in-depth analysis of sales and customer
specific data to identify key trends and patterns to enable the data-driven
decision making. Having hands-on experience working with data is a must.

· Understand omnichannel sales (Offline and E-commerce)
and data-sources to have a peer level conversation with clients on emerging
business requirement in omnichannel ecosystem.

· Develop and implement strategies to improve
sales performance and customer experience.

· Work closely with clients to understand their
business needs and develop customized solutions.

· Provide insights and recommendations to clients
based on data analysis and industry trends in the CPG, retail, and other
industries. Valuable understanding of the user journey on E-commerce.

· Communicate findings and recommendations to
clients in a clear and concise manner.

· Manage projects and ensure timely delivery of
high-quality work.

· Handle budget, effort tracking, and product
roadmap building with multiple stakeholders to ensure project delivery on time.

· Stay up to date with industry trends and
developments in sales, customer experience, marketing analytics, and ecommerce
technologies in the CPG, retail,



and other customer-oriented industries.

· Effectively contribute to the growth of the
company being part of internal initiatives, other than client deliverables.

Requirements

Qualifications:

- Strong educational background in Business,
Marketing, Analytics, or a related field.

- 4-6 years of experience in sales and customer
analytics, preferably with a focus on consumer industries.

- Strong analytical and problem-solving skills,
with hands-on experience working with data.

- Prior experience of managing a product, handling
a dashboard, and working with multiple stakeholders and across business and
tech teams.

- Good functional understanding of the tech stack
that powers the analytical dashboards

- Excellent communication and presentation skills.

- Experience in data analysis/ Business
Intelligence/ visualization tools (e.g., Excel, Python, SQL, Power BI, Tableau)

- Having a functional understanding of predictive
algorithms (Classification, Regression, Association, Clustering etc.)

- Experience with any web analytics tools (viz.
Google Analytics, Adobe Analytics, Shopify Analytics etc.) is good to have

- Proven ability to manage projects and deliver
high-quality work in time.

- Strong attention to detail and ability to work
independently.

- Knowledge of industry trends and developments in




sales, customer experience, and ecommerce technologies in the consumer
industries.

- Experience working with cross-functional teams
and delivering high-impact solutions.

- Having done projects in Sales Analytics, e-Commerce
Analytics, Pricing & Promotion, RTM/ e-RTM Analytics, Category Analysis, Sentiment
Analytics, Revenue Growth Management, Marketing Insights, Web Analytics,
Customer Life Cycle Analytics, or any analytics in consumer space is must to
have

Benefits

Personal Attributes

- Ability to cope in a complex and fast-changing
business environment and to respond calmly and rationally to changing
aspirations in a deadline-driven situation.

- Updated with the recent technology changes (ecommerce,
digital, analytics and business trends).

- Works independently on complex processes and
modules that may be used by one or more programs or systems.

- Strong planning and organizing skills including
the ability to manage several work streams simultaneously.

- Excellent communication skills with a capacity
to present, discuss and explain issues coherently and logically both in writing
and verbally.

- Good influencing and persuasion skills with the
ability to enthuse and inspire multidisciplinary teams and build successful
relationships at all levels.

- Good team player, self-motivated and able to
work on own initiatives.

- Clear decision-making ability with the facility
to judge complex situations and assess when to escalate issues.

- Ability to balance conflicting and changing
demands through prioritization and a pragmatic approach.

📌 Sales & Customer Insights - Consultant (Bengaluru)
🏢 Recognized
📍 Bengaluru