We are looking for a highly driven Recovery Lead – Head to lead and strengthen the collections and recovery function in Hyderabad. This is a strategic leadership role responsible for managing end-to-end collections operations, optimizing recovery processes, and driving portfolio performance while maintaining a strong customer-first approach. The ideal candidate will bring deep experience in collections management, team leadership, and risk control within financial services, fintech, NBFC, or banking environments.
Key Responsibilities
- Lead and manage the end-to-end collections and recovery operations for assigned portfolios
- Design and implement collection strategies across early, mid, and late delinquency buckets
- Drive recovery performance and reduce non-performing assets through structured action plans
- Manage internal collection teams and external agencies to ensure target achievement
- Monitor daily, weekly, and monthly performance metrics and take corrective actions
- Develop dashboards and MIS reports to track portfolio health and recovery efficiency
- Collaborate with credit and risk teams to identify early warning signals and improve underwriting feedback loops
- Ensure strict adherence to regulatory, legal, and ethical collection practices
- Optimize operational processes to improve efficiency and cost-effectiveness
- Train, mentor, and develop team leaders and collection executives
- Handle escalations and resolve complex recovery cases
- Build scalable frameworks for sustainable and compliant collection growth
What Makes You a Great Fit
- 6+ years of experience in collections, recovery, or credit risk management
- Strong understanding of delinquency management and portfolio performance metrics
- Proven experience managing large collection teams and external recovery agencies
- Ability to design and execute data-driven collection strategies
- Strong analytical skills with experience in MIS reporting and performance tracking
- Excellent leadership and team management capabilities
- Solid negotiation and conflict resolution skills
- Knowledge of compliance, regulatory guidelines, and fair collection practices
- Ability to work in high-pressure, target-driven environments
- Strategic mindset with strong ownership and accountability
📌 Recovery Lead Head (Hyderabad)
🏢 Nameless
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.