We are seeking a proactive and customer -focused Pre Sales Executive to join our dynamic team at a leading real estate company in Kolkata. This role is pivotal in driving customer engagement and converting interest into actionable leads. The Pre Sales Executive will serve as the first point of contact for prospective clients, delivering accurate project information, nurturing leads, and ensuring a seamless experience from initial inquiry to site visit. By maintaining meticulous records in the CRM and collaborating closely with marketing and sales teams, this individual will play a key role in achieving business growth and enhancing client satisfaction.
Responsibilities:
- Manage inbound and outbound calls related to project inquiries with professionalism and efficiency.
- Qualify leads sourced from digital campaigns, online portals, walk -ins, and referrals.
- Provide comprehensive information on project features, pricing, location benefits, amenities, and versatile payment plans.
- Schedule and coordinate site visits for prospective clients in alignment with the sales team’s availability.
- Maintain accurate and up -to -date lead records in the CRM system.
- Conduct timely follow -ups to nurture client interest and build long -term engagement.
- Ensure prompt and courteous responses to all customer queries and concerns.
- Consistently meet daily, weekly, and monthly targets for lead generation and site visit conversions.
- Collaborate with the marketing team to provide feedback on campaign performance and lead quality.
Requirements
- Diploma or degree in any discipline; real estate or sales -related background is preferred.
- Proven experience in a customer service, sales, or lead generation role, preferably in real estate or property.
- Strong communication and interpersonal skills with a consultative approach.
- Proficiency in using CRM tools and basic computer applications.
- Ability to work in a fast -paced, target -driven environment.
- Self -motivated, organized, and committed to achieving performance goals.
- Excellent time management and multitasking abilities.
- Willingness to work in a hybrid or office -based setup in Kolkata.
Benefits
Other details regarding Job
Total Experience - 3 -5 years
Relevant Experience - 3 years in Presales / telesales/ cold calling / Property Advising
industry -Real estate industry
Location - Rajarhat, Kolkata
Notice period - Immediate to 30 days
Salary - Upto 3 LPA
📌 Pre Sales Executive (Kolkata)
🏢 Nameless
📍 Kolkata
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