This role is for one of the Weekday's clients

Salary range: Rs 1100000 - Rs 2000000 (ie INR 11-20 LPA)

Min Experience: 5 years

Location: Delhi

JobType: full-time

The Partnership & Alliance Manager will be responsible for building, governing, and scaling a reliable partner ecosystem across multiple regions. This role focuses on vendor onboarding, commercial negotiations, service-level governance, compliance management, and cross-functional coordination to ensure high-quality, secure, and cost-effective operations.

Key Responsibilities

Partner Acquisition & Supply Development

- Identify, evaluate, and onboard partners in line with phased supply expansion plans.
- Negotiate commercial agreements including MoUs, rate cards, inventory allotments/blocks, cancellation policies, and payment terms.
- Build long-term, scalable partnerships aligned with operational demand.

Governance & Performance Management

- Define, implement, and enforce SLAs covering service quality, timeliness, hygiene, safety, and customer experience.
- Maintain vendor scorecards and conduct quarterly business and performance reviews.
- Drive continuous improvement through corrective actions and incentive/penalty frameworks.

Compliance, Safety & Risk Management

- Ensure all partners meet licensing, permit, GST, insurance, and applicable regulatory requirements.
- Oversee compliance with aviation, transport, and state-level regulations where applicable.
- Lead site audits, safety checks, and incident response readiness.

Capacity Planning & Pricing

- Manage seasonal and event-based capacity planning aligned with demand cycles.
- Enable dynamic pricing structures in line with operational peaks, festivals, and pilgrimage schedules.




- Ensure optimal utilization and cost efficiency across partner networks.

Financial Controls & Reconciliation

- Ensure accurate e-invoicing, timely reconciliations (T+5), and closure of commercial disputes.
- Manage bonus, penalty, and incentive mechanisms linked to partner performance.
- Coordinate closely with finance teams to maintain fiscal discipline.

Systems & Digital Enablement

- Drive adoption of vendor portals for inventory, rates, blackout dates, document management, and digital KYC.
- Maintain high-quality partner content including photos, amenities, and service descriptions.
- Ensure consistent use of CRM, ticketing, and audit tools across partner operations.

Stakeholder Management

- Liaise with external authorities, boards, and insurance partners.
- Collaborate with internal teams including Operations, PMO, Finance, Legal, and Customer Support to ensure seamless execution.
- Act as the central point of contact for alliance-related escalations and coordination.

Must-Have Skills & Tools

- Strong expertise in partner contracting, negotiations, and SLA design.
- Experience creating operational playbooks and governance frameworks.
- Solid understanding of regulatory and compliance requirements.
- Advanced proficiency in Excel/Google Sheets; basic SQL knowledge is a plus.
- Hands-on experience with CRM/Vendor Management systems (e.g., Zoho, Salesforce).
- Familiarity with e-sign tools, document management platforms (Drive/SharePoint), ticketing systems (Freshdesk/Zendesk), audit tools (SafetyCulture/iAuditor), and mapping tools.

Skills

Partnership Development · Strategic Alliances · Vendor Management · Contract Negotiation · SLA Governance · Compliance Management · Capacity Planning · Business Alliances

📌 Partnership and Alliance Manager (Haridwar)
🏢 Recognized
📍 Haridwar