01 Aug
|
Important Group
|
Hyderabad
01 Aug
Important Group
Hyderabad
WEâRE HIRING AS A NETWORK DELIVERY MANAER (DATA CENTER) IN INDIA!
Excis is a global organisation driven by people, innovation and collaboration.
The Network Delivery Manager is responsible for overseeing the end-to-end delivery, operations, and continual improvement of enterprise network services. This role manages a team of network engineers, administrators, and security experts, ensuring robust, secure, and high-performing network infrastructure across Wireless, DNAC, LAN, WAN, and pharma domains. The manager drives operational excellence, client engagement, and cost optimization, while ensuring compliance with industry standards and business objectives.
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Key Responsibilities
- Multi-Site/Multi-Pod: Extensive, hands-on experience designing and managing Cisco Multi-Site and Nexus Dashboard Orchestrator (NDO) deployments.
- Protocols: Expert knowledge of the underlying technologies: VXLAN, BGP EVPN, and associated data plane forwarding within ACI.
- Security Integration: Proven experience with Cisco ISE integration, TrustSec, and implementing micro-segmentation policies using ACI contracts.
- Automation: Mandatory proficiency in network automation using Python/Ansible specifically for interacting with the ACI REST API.
- L4-L7 Services: Expert-level knowledge of integrating physical and virtual L4-L7 services via ACI service graphs (e.g., F5/Citrix Load Balancers).
- ADC Platforms: Expert-level knowledge of at least one major enterprise ADC platform (F5, Citrix, or similar), including advanced modules like WAF, APM, and GSLB.
- Protocols: Mastery of Layer 4-7 protocols, including TCP/IP, HTTP/2, SSL/TLS (ciphers, handshakes, certificate management), and advanced DNS.
- iRules/TCL: Mandatory expertise in writing, debugging, and optimizing complex iRules.
- F5 Modules: Expert-level, hands-on knowledge across LTM, GTM/DNS, ASM, and APM.
- Automation: Mandatory proficiency in Ansible, Terraform, and Python for scripting against the iControl REST API.
- Networking: Deep understanding of Layer 4-7 protocols, BGP/dynamic routing, DNS, and advanced SSL/TLS offloading concepts.
- Ensure operational hygiene: proactive monitoring, troubleshooting, documentation, and compliance with ITIL processes.
- Oversee capacity planning, reporting, and disaster recovery for network infrastructure.
Escalation Management
- Act as the primary escalation point for critical network incidents and service disruptions.
- Lead root cause analysis and implement corrective actions for recurring issues.
- Ensure timely resolution of escalated issues and communicate effectively with stakeholders during critical events.
Resource Hiring & Team Leadership
- Lead the recruitment, onboarding, and development of network engineers, administrators, and security experts.
- Ensure effective resource allocation and workforce planning to meet delivery demands.
- Foster a culture of collaboration, innovation, and continuous learning within the network team.
KPIs & Success Metrics
- Achieve and maintain PCSAT scores of 9+ for network services.
- Ensure SLA compliance (availability, incident response, resolution times) above 98%.
- Optimize cost of delivery through efficient resource utilization and automation.
- Track and report on network performance, security incidents, and service improvements.
Continual Service Improvement (CSI)
- Lead CSI initiatives: process enhancements, automation, adoption of new technologies (AIOps, orchestration, cloud platforms).
- Foster a culture of innovation and continuous learning within the network team.
- Conduct root cause analysis and implement corrective actions for recurring issues.
Client Engagement
- Build and maintain strategic relationships with internal and external stakeholders.
- Ensure proactive communication and transparency in delivery performance, risks, and opportunities.
- Represent network delivery in executive forums and contribute to client success planning.
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- 15+ years in network delivery/operations, with hands-on experience in Cisco, AWS & Azure network, Riverbed and other enterprise network technologies.
- Strong expertise in routing & switching (Cisco ACI, Cisco Wifi, Cisco Meraki, Cisco SDN, Cloud Networking, BGP, OSPF, EIGRP, MPLS, VLANs), VPNs, load balancers, and network security concepts.
- Experience with network monitoring tools (Solarwinds, Zenoss), capacity planning, and reporting.
- Proven track record in managing network incidents, troubleshooting, and escalation management.
- Familiarity with ITIL processes and service management frameworks.
- Excellent leadership, communication, and stakeholder management skills.