- Dynamics 365 Customer Service Omnichannel (Voice/Telephony integration)
- Strong communication skills (written and spoken)
Secondary or Positive to Have Skills:
- ASP.NET Core Web & Portal Development
- Azure Cognitive Services / Bot Framework / AI Services
- Microsoft Dynamics Certification
- Banking Domain Experience
Job Summary -
We are hiring a skilled **MS Dynamics 365 CRM Developer** with 5–8 years of overall experience and at least 3+ years of CRM-specific expertise. The ideal candidate will play a critical role in designing and implementing Microsoft Dynamics 365 CRM solutions across various customer engagement modules. Strong hands-on experience with plugins, custom workflows, and Power Platform tools (Power Apps, Power Automate, Power BI) is essential. This hybrid position, based in major Indian cities, also requires solid exposure to Azure Cloud development and **mandatory experience with Omnichannel Voice/Telephony integration**. Excellent communication and client-facing skills are a must, and a Microsoft certification is a strong plus.
📌 MS Dynamics CRM Developer (Bengaluru)
🏢 Important Group
📍 Bengaluru
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