Job Summary


We are seeking an experienced US Payroll Manager to lead and manage our payroll operations team. The ideal candidate will have solid end -to -end US payroll process knowledge, exceptional client -handling experience, and proven leadership in managing a team of 10–15 members. This is a critical, onsite -only role that requires a high level of accuracy, ownership, and stakeholder management.

Key Responsibilities


Payroll Management


- Oversee complete end -to -end US payroll processing, ensuring accuracy, compliance, and timely delivery.

- Monitor payroll cycles, tax updates, garnishments, deductions, benefits, and adjustments.

- Ensure adherence to US federal, state, and local payroll regulations.

Team Leadership

- Lead, mentor, and manage a team of 8 -15 payroll associates.

- Conduct regular team reviews, performance discussions, and training sessions.

- Allocate work, set expectations, and ensure seamless workflow management across the team.

Client Handling & Communication

- Act as the primary point of contact for US clients regarding payroll queries, escalations, and process improvements.

- Build and maintain strong client relationships through consistent communication and service excellence.

- Handle client calls, audits, and compliance queries with professionalism and clarity.

Process Management & Compliance

- Ensure payroll processes follow standard operating procedures (SOPs) and regulatory guidelines.

- Identify gaps and implement improvements for accuracy, efficiency, and compliance.

- Collaborate with cross -functional teams (HR, Finance, Compliance) for issue resolution.

Required Skills & Experience

- 7+ years of experience in US payroll, with at least 2–3 years in a managerial role.

- Strong experience handling end -to -end payroll processes.

- Proven experience managing a team of 10–15 members.

- Excellent client -handling, communication, and problem -solving skills.

- Ability to work in night shift and handle US stakeholders effectively.

- Strong knowledge of payroll compliance, tax regulations, and statutory requirements in the US.

Work Requirements

- This is not a hybrid/remote/WFH position.

- Mandatory 5 days onsite presence at the Ambattur, Chennai office.

- Should be comfortable working in the 7:30 PM to 4:30 AM shift.