JOB DESCRIPTION:

Key Responsibilities

- Manage Day-to-Day Operations: Oversee processing of cybersecurity Issues, Remediation Plans, and Policy Exceptions in ServiceNow IRM, ensuring timely closure and compliance.
- Team Leadership: Lead and mentor a small team in India, including two existing resources focused on exceptions.
- Global Collaboration: Partner with the U.S.-based team to deliver seamless global support and enable follow-the-sun coverage.
- Process Excellence: Drive continuous improvement in issue and exception workflows.
- Risk Mitigation: Collaborate with cross-functional teams to drive resolution of issues over risk acceptance, fostering a culture of proactive risk management and remediation.

Qualifications

- Bachelor’s degree in information security, Computer Science, or a related discipline, or equivalent combination of education and professional experience.
- 3+ years in cybersecurity risk management or governance roles.
- 1+ years of people management experience, preferably in a global or matrixed workplace.
- Hands-on experience with ServiceNow IRM or similar GRC platforms.




- Strong understanding of cybersecurity frameworks and risk management principles.

Preferred Qualifications

- Experience managing policy exceptions and remediation plans in large enterprises.
- Familiarity with regulatory compliance standards (ISO 27001, NIST, GDPR).
- Certifications such as CISM, CISSP, or CRISC are a plus.

Why Join Us

- Opportunity to build and lead a critical function supporting global cybersecurity operations.
- Work in a collaborative environment with a focus on innovation and continuous improvement.
- Play a key role in reducing operational risk and enabling business resilience.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Information Risk & Quality Assurance

DIVISION:

BTS Business Technology Services

LOCATION:

India > Mumbai : BKC Building

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 25 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

📌 Manager, Cybersecurity Compliance (Mumbai)
🏢 Nameless
📍 Mumbai