Role Details

Location - Hyderabad
Role Type - Permanent
Work Mode - Work from office (deployed to client location)

PS-: LiveOps experience in a gaming industry is mandatory

What type of tasks (work) will the person be doing?

- Build, plan, execute and implement offers, events, cosmetic content, and other live content
- Provide live service excellence to our players
- Collaborate with PMs, Content Designers, QV, marketing, production, and other LiveOps Coordinators to ensure that our content releases, event pacing and communication meet the highest standards
- Review and suggest implementation optimizations by combining expert knowledge of the game’s content with understanding of players’ engagement and spend drivers
- Handling TIDs and localization
- Configuration of live events
- Detailed documentation of events and campaigns
- Communication with PMs, Designers, DDs, artists and the rest of the team

Skills

- Attention to detail & highly organized
- Problem-solving - be able to quickly address issues that arise during live configurations and coordinate solutions across multiple disciplines
- Result Driven - comfortable with quick-paced environments and able to learn new tools or processes quickly




- Excellent oral and written communication skills
- Passionate about games, what keeps players engaged, and what causes them to spend
- A keen interest in F2P games, or a willingness to get familiar with the space

Experience

- 4 to 6 years of experience as a QA with LiveOps experience (mandatory)

- Cross-Disciplinary Collaboration
- Knowledge or willingness to learn tools like JIRA, Excel

What we offer:

- The opportunity to join our growing business at an exciting time.
- Dynamic and entrepreneurial culture.

Who we are:

Side is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection.

For more information, visit www.side.inc

📌 LiveOps Coordinator (Quality Assurance, QA) (Hyderabad)
🏢 Important Company of the Sector
📍 Hyderabad