This role is for one of the Weekday's clients

Salary range: Rs 500000 - Rs 800000 (ie INR 5-8 LPA)

Min Experience: 3 years

Location: Bengaluru

JobType: full-time

Key Responsibilities

1. Account Ownership & Relationship Management

- Manage and grow key accounts across fleet operators, mobility platforms, logistics providers, and corporate fleet customers.
- Build strong, trust-based relationships with decision-makers, operations leaders, and key stakeholders.
- Act as the primary point of contact for all account-related queries, issues, and escalations.

2. Revenue Growth & Retention

- Lead renewals, upselling, and account expansion across the full product portfolio (including ADAS, DMS, cabin cameras, platforms, etc.).
- Identify new business opportunities within existing accounts and collaborate with the Sales team to convert them.
- Drive customer engagement through value-driven conversations that increase long-term retention and account stickiness.

3. Client Onboarding & Adoption

- Ensure seamless deployment, onboarding, and operational usage of solutions across client fleets.
- Monitor device performance, usage patterns, and driver behavior metrics to strengthen adoption.
- Provide on-ground support to operations teams, drivers, and OEM partners when required.

4. Business Insights & Reporting

- Deliver periodic business reviews, performance insights, risk assessments,



and ROI presentations.
- Maintain detailed account plans, forecasts, and documentation.
- Share data-backed recommendations to help clients enhance fleet productivity and operational efficiency.

5. Cross-Functional Collaboration

- Work closely with Sales, Customer Success, Operations, and Product teams to address client needs.
- Communicate customer insights, product gaps, and enhancement requests to internal teams to support continuous improvement.

6. Market & Product Knowledge

- Stay informed about telematics, fleet management, mobility, and compliance trends.
- Develop strong expertise in the full product suite to guide clients effectively and confidently.

Requirements

- 3–6 years of experience in Key Account Management, Customer Success, or Enterprise Account roles.
- Experience in telematics, mobility, logistics, SaaS, IoT, or fleet-tech preferred.
- Proven ability to manage high-value or large enterprise accounts.
- Solid communication, negotiation, and stakeholder management skills.
- Comfortable with data-driven discussions, insights presentation, and ROI-based reporting.
- Ability to work effectively with on-ground operational teams, including drivers and OEM partners.
- Bachelor’s degree required; MBA preferred.
- Willing to travel to client sites as needed.

📌 Key account manger (Bengaluru)
🏢 Important Group
📍 Bengaluru