01 Aug
|
Nameless
|
Mumbai
This role is for one of the Weekday's clients
Salary range: Rs 400000 - Rs 800000 (ie INR 4-8 LPA)
Min Experience: 0 years
Location: Mumbai
JobType: full-time
We are looking for a Junior Product Associate – Technical Content Creator who is passionate about simplifying complex technical concepts and transforming them into clear, engaging, and user-friendly content. In this role, you will play a key part in shaping the overall information experience by creating high-quality technical and product documentation that enhances customer understanding and product adoption. You will work closely with cross-functional teams to ensure content is accurate, relevant, and aligned with product evolution and business goals.
Key Responsibilities
- Collaborate with product managers, developers, designers, marketers, and subject matter experts to gain a deep understanding of the product and its features
- Create and maintain comprehensive technical content including feature guides, FAQs, onboarding guides, help documentation, troubleshooting guides, training manuals, and release notes
- Translate complex technical concepts into simple, clear, and engaging content for diverse user audiences
- Regularly audit, update, and optimize existing content to reflect new feature releases, customer use cases, and support learnings
- Execute and deliver against a defined content roadmap and calendar
- Work with creative teams to present content using effective visuals such as diagrams, illustrations, infographics, or videos
- Identify content gaps, usability issues, and opportunities to improve documentation quality and user experience
- Ensure consistency in tone, style, and terminology across all documentation assets
What Makes You a Great Fit
- Bachelor’s or Master’s degree in Computer Science, Information Technology, Arts, Communication, or a related field
- 0–2 years of experience in technical writing or technical content creation
- Strong ability to understand complex technical products and explain them in a simple, concise manner
- Excellent written and verbal communication skills with strong editing and proofreading abilities
- Demonstrated interest or presence in online platforms such as blogs, forums, or skilled networks
- Ability to quickly learn new technologies and convert technical information into user-focused content
- Basic understanding of web technologies or programming concepts to support technical writing needs
- Creative mindset with strong attention to detail and a passion for delivering high-quality content
- Ability to multitask, work independently, and collaborate effectively in a fast-paced environment
📌 Junior Product Associate - Technical Content (Mumbai)
🏢 Nameless
📍 Mumbai