IT Manager (Pune)

IT Manager (Pune)

01 Aug
|
Important Business
|
Pune

01 Aug

Important Business

Pune

Key Responsibilities




1. IT Infrastructure, Hardware & Network Management




• Manage all IT hardware: laptops, desktops, printers, scanners, switches, routers,


servers, and backup systems.


• Administer LAN/WAN, Wi -Fi networks, firewalls, VPN, VLAN configurations, and


network security controls.


• Perform regular monitoring, troubleshooting, and uptime optimization.


• Maintain network documentation, cabling layouts, and asset maps.


• Support basic cloud workspace operations (AWS Workspaces preferred; Azure


equivalent acceptable).


• Conduct preventive maintenance for all IT systems across office and shopfloor.




2. ERP System Support & User Coordination




• Provide first -level support for ERP usage issues.


• Coordinate with ERP vendors for bug fixes, enhancements, and user requests.


• Ensure stable ERP usage across Production, Stores, Purchase, and Accounts.




3. Cybersecurity & System Compliance




• Maintain endpoint protection, antivirus updates, firewall rules, and access


control.


• Ensure system backups and restore processes are correctly followed.


• Support compliance for ISO audits and internal policy adherence.




4. User Support & IT Helpdesk




• Provide hands -on support for company -wide IT issues.


• Manage user accounts, email activation, M365 licenses, password resets, and


peripheral configurations.


• Maintain timely support ticket closure and documentation.




5. IT Asset Management




• Keep an accurate inventory of all IT hardware and software.


• Manage AMC, warranty tracking, vendor coordination, and procurement


requests.


• Ensure asset tagging and compliance with IT policies.




6. Digital & Operational Support








• Assist in IIoT connectivity support.


• Support digital initiatives like paperless workflows, device integration, and


document management.


• Assist departments with Power BI data extraction support where required.


Requirements

Skills & Competencies




Technical Skills



• Robust hands -on capability in hardware troubleshooting and network


administration.


• Working knowledge of firewalls, routers, switches, VLANs, VPN, and Wi -Fi


setups.


• Basic working exposure to AWS Workspaces or Azure Virtual Desktop (preferred).


• Proficiency in Microsoft 365 Admin operations.


• Familiarity with ERP systems; experience in a manufacturing setup is


advantageous.


• Basic understanding of SQL, Power BI, or IIoT architecture (optional but


preferred).




Soft Skills




• Ability to independently manage day -to -day IT operations.


• Strong problem -solving skills and user support orientation.


• Effective communication and coordination across departments.


• Ability to document processes and maintain logs.






Qualification & Experience






• Bachelor’s degree in computer science / IT / Electronics.


• 4 to 7 years of experience in IT support, infrastructure management, or network


administration.


• Hands -on experience in hardware troubleshooting and network setup is


mandatory.


• Basic understanding of AWS/Azure cloud workspace preferred.


• Certifications like CCNA, ITIL, MCSE, or AWS/Azure Fundamentals will be an


added advantage.




Behavioral Attributes




• Proactive ownership and accountability


• Service -oriented mindset


• Strong work ethic and discipline


• Confidentiality and high integrity

📌 IT Manager (Pune)
🏢 Important Business
📍 Pune

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