We are looking for a motivated and technically skilled Internal Sales – Instrumentation qualified to join our team. The role involves handling customer inquiries, preparing quotations, supporting the sales team, and ensuring excellent customer service. The ideal candidate should have a background in instrumentation or related technical fields, along with strong communication and organizational skills.
Key Responsibilities:
- Handle incoming customer inquiries and provide technical and commercial support.
- Prepare and follow up on quotations, proposals, and sales orders.
- Coordinate with suppliers and internal teams to ensure accurate pricing and timely delivery.
- Maintain and update customer records in CRM/sales systems.
- Support the external sales team with product information, documentation, and order processing.
- Build and maintain strong relationships with clients through prompt and professional communication.
- Assist in achieving sales targets and contribute to overall business growth.
- Stay updated with product knowledge, industry trends, and competitor activities.
Requirements
Requirements:
- Bachelor’s degree/Diploma in Instrumentation, Electrical, Mechanical Engineering, or related field.
- 1–3 years of experience in internal sales, customer support, or technical sales (preferably in instrumentation).
- Strong technical understanding of instrumentation products and solutions.
- Excellent communication and negotiation skills.
- Proficiency in MS Office and familiarity with ERP/CRM systems.
- Strong attention to detail and ability to manage multiple tasks.
Benefits
Preferred Skills:
- Customer-focused mindset with problem-solving abilities.
- Ability to work independently and within a team.
- Prior experience in the UAE/GCC market is an advantage.