Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Manager

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution,



and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an prospect to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

PricewaterhouseCoopers Acceleration Centre, Kolkata

Learning & Development

Manager

About the Job

Profile Summary

The chief purpose of Learning and Development at PricewaterhouseCoopers Acceleration Centre, Kolkata is to build world-class, future-ready capabilities for maximum client impact, and consistently deliver an exceptional development experience.

The objective of this role is to contribute to the achievement of a highly skilled workforce through managing administration and coordination of the Firm’s learning and development (L&D;) programs.

Job responsibilities:

Develop, deploy, monitor and manage the execution of the annual training calendar to achieve planned annual mandatory training curriculum





Lead and have oversight of end-to-end training administration including determination of target audience, planning cohorts, assignment of appropriate curriculum, monitor and report out training completion to key on shore and offshore stakeholders

Collaborate with key cross-functional teams to drive efficiencies across training lifecycles.

Ensure real-time process (SOP, workflow etc.) and key decision documentation is accurately maintained for any internal and external audit requirements

Ensure optimum staffing across respective L&D; teams

Team management to drive optimal workload, while fostering positive team morale

Lead team members to deliver quality outcomes as per the client's expectations and priorities

Coach and support team members on KPIs and timelines of agreed deliverables

Build effective relationships and communication with key stakeholders onshore and offshore

Prioritize key deliverables daily, lead the team through high priority actions and drive on time completions.

Preferred skills:

Experience: 8-10 years of experience preferably in learning and development, in professional services/financial services with focus on managing mandatory compliance / audit training. 3-5 years of team management experience.

Graduate in any discipline

Excellent verbal and written communication skills

Advanced proficiency in MS Office tools such as Excel and Power Point

Experience in stakeholder management and end-to-end program management

Keen eye for data and analysis

Familiarity with Analytics and learning technologies is an added advantage

Experience working in a global/cross cultural environment.

Travel Requirements

Not Specified

Job Posting End Date

📌 Internal Firm Services - Human Capital - L&D Assurance - Manager (Bengaluru)
🏢 Important Group
📍 Bengaluru