- Maintain accurate records of all residential apartment activities using the Gate App, ensuring proper documentation and timely updates.

- Perform bookkeeping tasks and ensure all data entries are organized and up to date.

- Demonstrate strong communication skills while interacting with residents, vendors, and management.

- Receive incoming calls from residents, log complaints efficiently in the Gate App, and coordinate with concerned teams to ensure timely resolution.

- Update residents once their issues are resolved, ensuring explicit and courteous communication at all times.

- Manage the complete Move -In and Move -Out process, including documentation, coordination, and compliance checks.

- Issue Purchase Orders (POs) and process invoices accurately.

- Handle customer queries professionally, provide support, resolve issues promptly, and maintain a client -focused approach.

- Act as a primary point of contact for residents, ensuring excellent customer service and positive client interactions.