This role is for one of our clients

Industry: Staffing and Recruiting

Seniority level: Mid-Senior level

Min Experience: 9 years

Location: Bangalore

JobType: full-time

₹60,00,000 - ₹80,00,000 a year

We’re seeking a Head of Consumer Product Experience to shape, scale, and continuously evolve high-impact consumer technology products. This role is for a senior, execution-oriented product leader who deeply understands user behavior and knows how to translate insight into products that drive loyalty, long-term engagement, and sustainable revenue.

You’ll own major customer journeys end to end—from first touch to long-term retention—balancing strategic direction with hands-on delivery. Working closely with Engineering, Design, Growth, Data, and Business teams, you’ll turn customer needs and business goals into intuitive, high-performing product experiences.

What You’ll Be Responsible For

Product Ownership & Delivery

Lead critical consumer product domains across activation, engagement, retention, and monetization

Own product initiatives from problem discovery through launch, optimization, and scale

Define product success metrics and continuously refine features based on real-world performance

Stay closely involved in execution through sprint planning, prioritization, and delivery oversight

Customer Retention & Revenue Growth

Design and evolve retention mechanisms, habit-forming features, and lifecycle journeys

Build and optimize loyalty programs, subscriptions, pricing, and reward systems

Ensure monetization strategies enhance—not compromise—the customer experience

Drive long-term value creation through repeat usage and customer lifetime value growth

Insight-Led Decision Making

Develop a deep understanding of user behavior through research, analytics, and experimentation

Use cohort analysis, funnel analysis,



and A/B testing to inform product direction

Translate insights into clear hypotheses, experiments, and measurable outcomes

Cross-Functional Leadership

Partner closely with Engineering and Design to deliver high-quality, scalable solutions

Collaborate with Growth, Marketing, Customer Support, and Leadership teams to ensure aligned customer experiences

Influence product direction through clear storytelling, rationale, and data-backed recommendations

Mentor and coach product managers, helping raise execution and thinking standards across the team

What We’re Looking For

Experience & Skills

9–12 years of experience in product management, primarily within consumer or B2C technology products

Proven track record of improving retention, engagement, and monetization at scale

Strong experience with subscriptions, loyalty programs, and revenue-driven product models

Highly data-driven, with comfort using analytics to guide decisions and evaluate impact

Strong understanding of UX principles, behavioral design, and growth mechanics

Hands-on experience working with engineering teams in agile, quick-moving environments

Excellent communication, prioritization, and stakeholder management skills

Ideal Mindset

Customer-obsessed, with a bias toward action and measurable outcomes

Comfortable operating at both strategic and execution levels

Calm, decisive, and adaptable in high-growth environments

Passionate about building products that users return to again and again

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Head of Consumer Product Experience (Bengaluru)
🏢 Leading
📍 Bengaluru