Key Responsibilities

- Greet and assist patients with check-in and check-out procedures.
- Manage appointment scheduling and coordinate with doctors and medical staff.
- Answer phone calls, provide information, and handle patient inquiries with professional phone etiquette.
- Maintain and update patient records and clinic databases.
- Understanding of billing, payments, and insurance documentation as needed.
- Ensure the reception area is clean, organized, and patient-friendly.
- Handle general admin office tasks, including filing and correspondence etc
- Follow medical terminology and protocols for patient confidentiality and compliance.

- Minimum 5- 8years of experience as a receptionist in a clinical setting or roles at esteemed establishments such as ITC Hotels, Taj Hotels, or other leading luxury hotel chains is preferred.
- Strong communication and interpersonal skills to interact with patients and staff.
- Proficiency in appointment scheduling software and basic computer skills.
- Ability to multitask, stay organized, and work in a fast-paced workplace.
- Knowledge of medical terminology and healthcare procedures is a plus.
- A warm, professional, and patient-friendly attitude.

📌 Guest Service Associate (Gurugram)
🏢 Nameless
📍 Gurugram