About Robro Systems

Robro Systems is a fast -growing innovator in AI -powered
automation and machine vision, specializing in web inspection for technical
textiles. Our flagship product, the Kiara Web Inspection System,
empowers manufacturers with real -time defect detection, driving operational
efficiency and quality control. At Robro, we are driven by Vision,
Intelligence, and Control.

Role Overview

We are currently looking to hire an enthusiastic and driven Field
Service Engineer to join our team. This role is responsible for on -site
deployments, commissioning, testing, technical support, and field -level data
collection for our machine vision and automation solutions.

The ideal candidate will work closely with internal
engineering teams and customers to ensure successful implementation, smooth
operation, and high service quality across client sites.

Key Responsibilities

Field Deployment & Technical Support

- Support on -site deployment of Robro’s machine vision and automation systems
at customer locations.

- Provide technical support and troubleshooting during installation,
commissioning, and post -deployment stages.

- Coordinate
with internal teams to ensure smooth execution of field activities.


Commissioning & Testing

- Perform system commissioning, validation, and testing at customer sites.

- Ensure
proper installation, calibration, and functionality of equipment and
systems before handover.

- Assist
in resolving hardware and software issues during implementation.


Data Collection & Training

- Conduct data collection activities as per internal guidelines and project
requirements.

- Support
customer -side training for basic system operation and usage.

- Assist
in gathering field feedback to improve system performance and usability.


In -House Development & Support

- Contribute
to in -house development support activities related to automation
systems, testing setups, or process improvements.

- Assist
in panel wiring, setup preparation, and hardware integration tasks as
required.


Customer Coordination

- Maintain
professional communication with clients during visits and support
interactions.

- Ensure
high standards of service delivery and customer satisfaction.