01 Aug
|
Recognized
|
Hyderabad
01 Aug
Recognized
Hyderabad
This role is for one of the Weekday's clients
Min Experience: 12 years
Location: Hyderabad
JobType: full-time
We are seeking a seasoned Enterprise Collaboration Lead to drive and oversee the strategic adoption, management, and optimization of Microsoft 365 (M365) collaboration tools across the organization. This role requires a high-caliber professional with deep technical expertise, robust leadership capabilities, and hands-on experience in managing enterprise-wide collaboration solutions. The ideal candidate will serve as the go-to authority for M365 platforms, providing L3 support, shaping collaboration strategies, and leading a skilled team to ensure seamless productivity and communication across business units.
Key Responsibilities:
- Lead the design, implementation, and management of enterprise collaboration solutions using Microsoft 365 (M365) suite including Teams, SharePoint, OneDrive, Exchange Online, and other related tools.
- Act as an L3 expert, providing advanced troubleshooting, root cause analysis, and resolution for complex enterprise collaboration issues.
- Drive enterprise-wide adoption of collaboration platforms by defining best practices, governance policies, and adoption strategies.
- Lead, mentor, and manage a high-performing team of collaboration specialists, ensuring consistent delivery of services, timely resolution of issues, and continuous skill development.
- Collaborate with IT, security, and business stakeholders to align collaboration initiatives with organizational goals, ensuring compliance, security, and operational excellence.
- Monitor system performance, usage analytics,
and user feedback to continuously improve collaboration environments and recommend enhancements.
- Stay updated with the latest M365 features, updates, and industry best practices, and lead initiatives for their implementation across the organization.
- Develop and maintain detailed documentation, including architecture diagrams, support processes, escalation procedures, and knowledge repositories.
- Lead enterprise projects related to digital collaboration transformation, migration, or upgrades, ensuring minimal disruption and maximum efficiency.
Required Skills & Qualifications:
- Primary Skill: Deep expertise in Microsoft 365 (M365) suite, including Teams, SharePoint Online, OneDrive, Exchange Online, Power Platform (Power Automate, Power Apps), and M365 security & compliance features.
- Expert Level: Proven L3 support experience, with advanced troubleshooting, configuration, and optimization capabilities.
- Strong experience in enterprise collaboration strategy, governance, and adoption programs.
- Demonstrated experience in leading and managing teams, driving performance, mentoring, and ensuring accountability.
- Solid understanding of IT infrastructure, networking, identity management (Azure AD), and cloud services integration.
- Exceptional communication, stakeholder management, and cross-functional collaboration skills.
- Proven ability to handle large-scale enterprise deployments and migrations with minimal disruption.
Experience:
- 12–25 years of progressive experience in IT, with a strong focus on enterprise collaboration, Microsoft 365, and team leadership.
- Hands-on experience in enterprise collaboration projects, migrations, or transformation initiatives.
📌 Enterprise Collaboration Lead (Hyderabad)
🏢 Recognized
📍 Hyderabad