EH-CH--ASO - Associate - Reservations (Delhi)

EH-CH--ASO - Associate - Reservations (Delhi)

01 Aug
|
Recognized
|
Delhi

01 Aug

Recognized

Delhi

Key Responsibilities:

- Handle incoming calls, emails, and online inquiries for reservations and bookings.

- Provide information about availability, pricing, facilities, and services.

- Process bookings accurately using the company’s reservation system.

- Update and maintain customer records, booking details, and payment information.

- Modify or cancel reservations as requested by customers, ensuring adherence to policies.

- Work closely with other departments (e.g., front office, sales, operations) to ensure seamless service delivery.

- Resolve customer issues and complaints promptly and professionally.

- Maintain a high level of product knowledge and stay updated on promotions, policies, and services.

- Generate daily, weekly, or monthly reservation reports as required.

- Upsell services or products when appropriate to enhance customer experience.

📌 EH-CH--ASO - Associate - Reservations (Delhi)
🏢 Recognized
📍 Delhi

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