01 Aug
|
Recognized
|
Bengaluru
01 Aug
Recognized
Bengaluru
We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and provide excellent service through phone, email, chat, or social media. The role requires robust communication skills, patience, and a customer -first attitude.
Key Responsibilities
- Handle customer queries, complaints, and requests in a timely and professional manner
- Provide accurate information about products, services, and company policies
- Resolve customer issues efficiently and escalate complex cases when required
- Maintain detailed records of customer interactions in CRM systems
- Follow up with customers to ensure resolution and satisfaction
- Meet service quality standards and performance metrics
- Collaborate with internal teams to improve customer experience