Why Ample

We value our team members, and you can look forward to-

- Humane work workplace with strong focus on people's well-being

- Work Culture that is growth oriented and fun

- Continuous learning - on the job as well as through programs, and mentoringCompensation in line with the best in the industry

Ample is a 29 year old organisation. What does it mean for you?

- We are a stable organisation with with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10

- We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.

- We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations-

- Globally revered brands in partnerships with Ample - in the enterprise and retail industry

- You would be representing a brand that the market has revered and valued over two decades.

- We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity.





- Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine.

We live our vision and values-

- Our customers and team members experience this every day, making it a place to be for anyone engaging with us.

- We have an open culture where people are expected to focus on “what-is-right” instead of “who-is-right”. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.

Key Roles & responsibilities:

Customer service / Front-end customer handling.

Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop).

Troubleshooting of technical related issues and ensure to resolve the issues / queries.

Escalate problems when unable to resolve customer issues.

Knowledge of computer hardware & software is an added advantage.

Excellent language fluency, excellent verbal & written communication skill.

Should be able to handle customer queries and should aim at customer delight.

Should be technically sound.

Self driven & goal oriented and willing to work on Weekends

Duration: Contract Basis:

Your consultation period is 1 year and and this period may be extended or pre-closed as per the business needs.

📌 Consultant - Technical Support (Kochi)
🏢 Recognized
📍 Kochi