We are looking for a results-driven Collections Manager to manage end-to-end recovery of outstanding B2B receivables. The role focuses on achieving monthly collection targets, improving collection efficiency, ensuring compliance with internal and regulatory processes, and maintaining professional customer relationships in a high-volume environment.
Mandatory Requirements
- 4–5 years of experience in high-volume corporate B2B collections
- Robust working knowledge of Tally
Key Responsibilities
- Own and manage the complete B2B collections lifecycle and consistently achieve monthly recovery targets.
- Track, analyze, and improve key collection metrics such as collection efficiency, ageing buckets, and bucket movement.
- Proactively follow up with customers through calls and written communication in a quick-paced, target-driven setup.
- Handle escalations, negotiate repayment terms for overdue accounts, and ensure timely closure of recovery cases.
- Prepare and maintain Accounts Receivable ageing reports and provisioning in line with internal policies.
- Identify high-risk or irregular accounts, escalate appropriately, and coordinate with internal stakeholders for resolution.
- Ensure adherence to collection processes, internal controls, and compliance standards.
Preferred Qualifications
- Working knowledge of Accounts Receivable (AR) processes
- Exposure to GST and TDS compliance